Help center/Give AI the knowledge it needs
HOW TO

Give AI the knowledge it needs

  1. 01

    Prepare product information, shipping policies and frequently asked questions.

  2. 02

    Add content through the AI knowledge pages. Shopify connections can provide product and policy information.

  3. 03

    Test with real customer wording and check the answers and their sources.

  4. 04

    Start with one repeat question and keep improving the knowledge.

Use clear, current business information that you want customers to receive.

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