Give AI the knowledge it needs
- 01
Prepare product information, shipping policies and frequently asked questions.
- 02
Add content through the AI knowledge pages. Shopify connections can provide product and policy information.
- 03
Test with real customer wording and check the answers and their sources.
- 04
Start with one repeat question and keep improving the knowledge.
Use clear, current business information that you want customers to receive.
← Back to help center